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Monday, June 15, 2009

RENOVATION UPDATE: 2009-June-09

Hi Everyone,

I stopped by the club two weekends ago to see "What's up?". Well, "not much" is the answer.

Took some pictures....
====They are still holding weddings and events there. There was a wedding in the ball room when I was there. Looks like Legends Fort Canning is now solely used for events and catering.
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The tennis court is still there and nothing has changed. The net is still up, though it could use a bit of tightening and the court could do with some sweeping....
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The pools have seen better days. The water is green instead of blue and there are leaves everywhere inside. I would not go swimming there though I think there are probably things living in there.
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The inside - where the old Cafe was - is still what it was when I last photographed.
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The only real change is the little foyer next to the main entrance from the tent. The club did it up nicely for those people who are using the tent for events.
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View from the main car entrance as you drive up.
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Stuff out there, but it does not seem that much is being done in the last few months.
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Anyhow... where is that update that we are supposed to get from the Chairman back in May?


Monday, April 27, 2009

Discussion Archive - 2009-04-27

The Discussion Forum deletes older posts... So I am keeping an archive and posting it up:

======
Apr 8 2009, 9:49 PM

Tom (guest): So, what are the odds that the club will reopen at all? I do not understand how the concerns raised in Herbert's letter translate to a delay and not a termination of the project.
Apr 13 2009, 4:25 PM
Anonymous (guest): Herbert is the scapegoat! The Eng Wah Organisation has been rather despicable in its dealins not only with this club but in its handling of its business at Eng Wah!! Such unethical conduct calls for shorting of its stocks!!!
Apr 13 2009, 4:25 PM
Anonymous (guest): haha
Apr 13 2009, 4:26 PM
Anonymous (guest): They simply do not understand that in business trust and confidence carries a lot of weight in terms of credibility and reputation. As an investment adviser, I will not touch this company for as long as I stay in the business of advising people how to invest!!!
Apr 13 2009, 4:27 PM
Anonymous (guest): Wonder what Warren Buffett would say about this sort of management?
Apr 13 2009, 4:28 PM
Anonymous (guest): BTW, it is our duty to spread the word about this sort of conduct for as long as they seek to delay, hide and lie!
Apr 13 2009, 4:37 PM
Anonymous (guest) posted a new discussion:
Apr 13 2009, 7:35 PM
Anonymous (guest): Just thought everyone should know Herbert has tendered and has left Legends
Apr 13 2009, 9:35 PM
Linda (guest): No more club and not knowing when it will re-open and YET we still need to pay for the monthly fees....
Apr 13 2009, 9:48 PM
TOM (guest): Correct me if I am wrong -- From reading everything, it seems they need to allocate 50% of the space to the exclusive use of members - and, they had set aside the Ballroom as part of this space. So, if the URA calls them on this, they are jammed up cause the Ballroom is a big source of income (and what do we members really need it for), so, I would propose they change some of those hotel rooms for a nice whirlpool and steamroom like we had before. Also, maybe a nap room like before - that was the best!
Apr 14 2009, 9:54 PM
Anonymous (guest) commented on:
"Don't anyohow said - Money No enough!. How can, I read in the news, that Eng Wah won legal case and awarded huge amount."
Apr 15 2009, 4:23 PM
Joe (guest): Herbert Hofer has resigned as GM of Legends Fort Canning Club.
Apr 15 2009, 7:16 PM
Anonymous (guest): The Legends Battle Box is now in VR: http://www.singaporevr.com/vrs/BattleBox/GunOpsRoom.html
Apr 19 2009, 2:40 PM
Anonymous (guest): It's understandable that the management should try to blame the members who met with the URA for the current situation. The Club management had operated the club since they started without complying with the lease terms that more than 50% of the enclosed space was to be for club members use only. Obviously they thought they could continue to operate outside the terms of their lease with the plan to convert the building into a hotel and were caught out as a result of this meeting
Apr 19 2009, 9:52 PM
Anonymous (guest): Herbert Hofer recognised that the club's management failed in regards to both providing good customer service and transparency to members. Now that Herbert has resigned it is time to contact the chairman. Time for a meeting with the members Mr Chairman, enough is enough.
Apr 20 2009, 1:24 AM
Jerry (guest): I spoke to Herbert today (Sunday). He feels very bad about what happened,and the club not being ready for the members on time. We had these guys from the Eng Wah group pegged from the start. The last thing management wants right now is to talk to us. Once the club does re-open, we will have better facilities then we would have had we not met witht the URA and caused the commotion that we did. Perhaps those members that were apathetic, sat on the sideline, will one day appreciate our efforts.
Apr 20 2009, 4:43 PM
sally (guest): I wonder what's gonna happened to out favourite waiters & waiteresses in the club...and all the other nice staffs..?are they also gone??/
Apr 20 2009, 4:45 PM
sally (guest): I'm not so optimistic abt the Club now...preparing for the worst! sigh!!!
Apr 22 2009, 3:26 PM
Jeremy (guest): What if the club came up with reasons for extended renovation delay? For those not using the affiliated resort in M'sia, wouldn't we be giving "charitable" subscription monthly.....
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Wednesday, April 15, 2009

Herbert Hofer has resigned as GM of Legends Fort Canning Club

I have heard that this was going to happen. It has been confirmed by several members now that Herbert has resigned. His last day was last Monday 13th April 2009.

He had a tough job. I hope he has found a better home.

So now the question is: what do we do? There is always the Chairman. Anyone know his email address?


Sunday, April 12, 2009

Sunday Straits Times Article - 5 April 2009

For those of you who missed the Sunday Times article the other week, I have scanned it down and attached above. Click it to see a larger version.

I could not find an online version at asiaone.com or straitstimes.com


Sunday, March 22, 2009

Club needs new PR agency

I am going to respond to the awful letter by Herbert last week. I have been on vacation with the family since it is school holidays and did not want to ruin it by thinking too much about it. But vacation is over... Time to rip the letter apart.

"Several members voiced their opposition and took it to the URA and the Press. As a result, we have to make some changes to our original plan and we hope to receive final approval from URA by May this year."

1) The "original plan" was to make members share the gym and other facilities in the glass building with hotel guests and probably the public. Let's not lose focus on the issue here, shall we?

2) "some changes" - So we are blamed for these changes. What are these changes? If you all recall from the Sunday Times article on October 19 last year, here's a direct quote: "Some members also took issue with the fact that hotel guests would have access to facilities in the members' new glass building... When contacted, Mr Oh called this 'a mistake' and said the management had since come to an agreement on Thursday that all facilities in the new members' block would be exclusive to members and their guests."

Blame US for calling the Management out on their MISTAKE!?!?!?!

BLAME YOURSELVES for making the "mistake". Even the newspaper put the quotes around the 'mistake'.

3) "receive final approval from URA in May..." - we have been asking Herbert regularly for the last few months on the status of the glass building since no work has been done. Herbert has been telling us that as far as he knew there were no delays - until March when we pushed further.

NOW he is saying that they had to submit some kind of approval to URA. This would have been submitted back in November last year some time. And he would have known back then that things would be delayed. But are waiting until now to tell us all?????????

"In addition, the Banks that we have been talking to are very worried about the situation with the members. They do not want to be entangled in potential problems between owner and members."

1) "the Banks" would have already approved the loan before any work was started. Are they saying that the "banks" are holding back money from them? No, they are not saying that. They just want to throw some blame around. If the "banks" already released the money for the renovation, where is the money right now? That's what the "banks" should be worried about.

2) "situation with the members" - Ok.. if they are worried, what is Management and Owner doing about the relation with members? We have not had any communication from the club until this month (except for the monthly billing for "Members with Golfing Privileges" and some spam mail).

Have they engaged any of us at all? We are loyal members and care about the Club, which is why we speak up. We can help change public opinion, bring new members in, and bring in cash to the owners - IF they reach out to us with a carrot and not with a STICK (which Herbert's letter is).
====

The letter from Herbert is a PR fiasco. Everyone knows it contains lots of verbal diarrhea. They are making themselves look worst and loosing whatever shred of credibility they have left with members.

If Management is actually concerned about the Banks and the situation, then HOLD ANOTHER MEMBERS MEETING and:
  • Treat members as partners who can help you.
  • Tell us what the plans you have changed are.
  • Be open and transparent.


Sunday, March 15, 2009

Finally, Herbert send a letter...



Tuesday, March 3, 2009

Renovation Update, PLEASE?????

I sent the following email to Herbert on Monday 2rd March:
===
Dear Herbert,

I stopped by the club 2 Sundays ago to see the progress.

There was an event going on there, but nothing has been done to the Tennis Court. The net is still up and you can play on it.

With less than 1 month left until the club is supposed to be re-opened to members, the new building has not even started yet. As far as I can tell, there are not even any building materials on site for construction. As GM of the club, I think you know what is the progress and I think it is your responsibility to inform the members as soon as you know that the delays are imminent. We barely got one month's notice when the club was going to close last year. Are we are not even going to get that kind of courtesy that the club will not open on time?

Best regards,

Joe Nguyen

===

I received the following email reply:
===

Dear Joe,

Thank you for your email.

There has been some delay in the redevelopment and an official update will be sent to all members shortly

Thanks

Herbert

===

All I have to say is:

"WE TOLD YOU SO, MR. GM & MR. OWNER!!!"