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Sunday, October 19, 2008

My comment on StraitsTimes

Go here and comment. Link back to this blog if you can.

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Main Issues:

1. Short notice given to members

URA preliminary approval was issued months ago but the management did not update the members at that time. URA final approval was issued in early Sept but members only got a letter on 25 Sept 08 inviting us to attend a meeting on 6 Oct 08 and stating that use of all facilities will be suspended with effect from 16 Oct (today!!!). IT IS UNREASONABLE TO GIVE LESS THAN ONE MONTH'S NOTICE BEFORE SUSPENDING ALL FACILITIES.

2. No consultation process or feedback dialogue with members

Members were never consulted on the construction of the new 3-storey glass building. Many members bought into the membership because we love the colonial architecture of the main building but under the proposed renovations, the building is going to be converted into a hotel and members are squashed into a glass building. THIS INDICATES THAT MANAGEMENT DOES NOT TAKE INTO ACCOUNT MEMBERS' FEEDBACK AND ARE DETERMINED TO PROCEED WITH RENOVATIONS NO MATTER WHAT.

3. Why couldn't the renovation be done in stages?

The management obviously could not care less for the members. Members buy the membership because we wish to enjoy the facilities with our families and friends. Why couldnt the management stagger the renovation, ie build the glass building with the necessary facilities and thereafter renovate the colonial building for the hotel rooms?

4. No buy-back scheme

Members feel short-changed. It is one matter to renovate the club to spruce up the facilities but it is DRASTIC matter if members are shifted out of the beautiful heritage building and squashed into a tiny glass building. Management is however not offering any buy-back scheme for members who are aggrieved.

5. URA Guidelines – Members are entitled to at least 50% of the covered area.

Further to the meeting with URA on 15 Oct, members understand that we are entitled to EXCLUSIVE USE OF 50% of the covered area of the current development. We are not even aware of this fact! The point is that the ball rooms and functions rooms are being constantly leased out for weddings and events and members have NO priority in booking such facilities. Members have lodged a formal complaint with URA to look into this matter as we take the view that our rights have been infringed and we do not have exclusive use of 50% of the property.

Secondly, URA has told us that members are entitled to EXCLUSIVE use of the 3 storey glass building after renovations. According to the management, the 3 storey building comprise of a café on the first level, a spa on the second level and the gym on the 3rd level. Management has however told us that public can have access to the spa and that hotel guests can have access to the gym. Members need to understand from management which 50% belongs to members exclusively so we can enforce our rights, but management has been tight-lipped.

6. The misleading verbiage of a supposed survey that none of us recall pertaining to the desire for "guest rooms" by members, which is quite different than the complete conversion to a hotel. The club management misleading stated and attempted to make the public believe that their renovation in converting the main building to a hotel was favored by the members, when in fact, nearly every single member of the club DOES NOT SUPPORT turning the main building into a hotel.

7. The issue of the 2 tier subscription fees which most of the earlier members are not aware of. And the $80/- fees for the next 6 months with not even the use of the parking facilities at the club.

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